FAQ

Frequently Asked Questions

Got a question? We’re here to help.

  • Do you have WiFi?

    We provide free Wi-Fi from the mobile Globe connection (the stronger and more reliable of the two) which is available to our guests in the common areas.


    Please be aware, this signal is often interrupted by weather conditions or due to technical and maintenance issues.


    Kindly note, at the time of moment there is no cable infrastructure providing telecom and internet services to Port Barton.


    All network signals come from two radio repeater towers belonging to the two major operators within the Philippines (Globe and Smart) neither of which having 100% coverage within the village.


    Should guests have heavier internet usage requirements, we advise you to buy local SIM cards of both operators upon arrival at of the airports (There are areas within Port Barton where there is no Globe signal, but good Smart signal and vice versa)


    These SIM cards can be loaded at any Sari-Sari store or with the help of our staff to use the providers data packages.

  • What time i can check-in and check-out?

    Guests may check-in at 2pm.


    Check-out time is 11am.


    Early check-in or late check-out can be arranged depending on availability. Guests may store their luggage at the reception.

  • Do you offer any additional services?

    Sure. We have professionally qualified staff, able to provide additional Spa services.


    Our guests can select from our health and beauty offer such as massage, manicure or foot spa. Those services are not included and has to be paid separately. 


    Beside that, you can book all kind of tours available in town as well as shuttle vans going to other destinations in Palawan – simply ask reception for the assistance.

  • Is Port Barton safe?

    Port Barton is a quiet village with no major safety issues.


    However, during the high season (in the months from December to March) there is sometimes an increase in reported cases of pick-pocketing and petty theft.


    We remind our guests to please follow normal travelling precautions and don’t leave your valuables and mobile phones unattended.


    PARROTS Boutique Resort is safe, with a walled and single gate perimeter, CCTV and staff on-site 24/7.


    For additional peace of mind – we can offer to keep your passport and valuables in the our securely located safety box.

  • I booked a room without kitchen. Is there a space where i can still cook for myself?

    We have a fully equipped, common kitchen available for all of our guests. 


    If you would like to have a food prepared for you, we have a wonderful team of trusted, professional staff working at the resort and providing assistance to our guests. All of whom are proficient in cooking local and international dishes, and can do so upon request – so feel free to ask them to cook for you should you require.


    This cost is additional, and will vary depending on the shopping list and number of cooks required.

  • Is there a room service?

    We have a wonderful team of trusted, professional staff working at the resort and providing assistance to our guests. All of whom are proficient in cooking local and international dishes, and can do so upon request – so feel free to ask them to cook for you should you require.


    This cost is additional, and will vary depending on the shopping list and number of cooks required.

  • Do you offer laundry service?

    We can offer a same-day laundry service.

  • Is the resort children friendly?

    Children of all ages are very welcome at PARROTS Boutique Resort.


    However, children are solely the responsibility of their parents/carers and must be accompanied by and be under parental / guest adult guidance and supervision at all times.


    For more details please check our Terms and Conditions

  • Do you accept pets?

    Guide dogs are welcome with prior arrangement and permission at the time of booking, but otherwise no pets are allowed at the Resort.